![]() ![]() ![]() Learn more at Professional Direct Support for Microsoft 365. Go to the bottom of the page and click on Contact Us. Professional Direct Support for Microsoft 365 provides additional advisory support and proactive services to help plan, implement, maintain, and optimize Microsoft 365 solutions that align to your business's needs, as well as reactive support to assist you along the way. Billing and subscription management support can be accessed using the same phone number and online service request process as with technical support. For Microsoft Support: You can open up a Chat or contact them by phone call into their support. Learn more at Business Assist for Microsoft 365. If you’re outside the United States, see the global support phone numbers.īusiness Assist for Microsoft 365 is designed for small businesses to give you and your employees around-the-clock support and access to small business specialists as you grow your business, from onboarding to everyday use. Click 'Contact support' to open a window to Microsoft's Virtual Support Agent, which will attempt to help you. Scroll down to the bottom and click 'Contact support.' This will open your account page, where you need to click the 'Microsoft Support' link. The training given to the 3rd party contractors varies wildly, and internal processes change pretty frequently. In the US a 3rd party usually makes about 60k, or an overseas contractor is about 12,480 (6/hr). If you're an admin on the account you can also call (800) 865-9408 (toll-free, US only). Microsoft 365 is a cloud-based service that combines Microsoft Office apps such as Word, Excel, and PowerPoint with cloud services like OneDrive, Microsoft. Search the community and support articles Microsoft 365 and Office Subscription, account, billing Search Community member Ask a new question. In a Word, Excel, or PowerPoint file, click File > Help > Help. The average salary for an MS FTE support agent is 135k, but they heavily outsource to 3rd parties. ![]() Sign in to Microsoft 365 admin center with your Microsoft 365 admin account, and select Support > Help and support, enter your question and select Contact support. Get answers in the Microsoft 365 community forums. Email Collections Team - If you need to prepay, or a payment seems to be missing, if an order is on Credit Hold in Order Central, please contact our Collections team. Have just had the same conversation again to be told someone will call you in 72 hours and very low expectations anything will be done.Use the Get Help app or your browser to contact support. Incredible that a company of this size and brand thinks so little of loyal customers who in my case have been paying them for years that when a clear criminal breach occurs they haven’t got a proper process to address it. Looking for help For help from an agent, follow the Get help link below to chat or request a callwe’ll call you so you don’t have to wait. Enter your serial number, product number or product name. The customer service people speak to are understanding but they have no ability with the way Microsoft is set up to actually do anything. Find support and customer service options to help with your HP products including the latest. ![]() Can’t recover the account and can’t seem to get a refund. Need help with an Xbox console, an Xbox game, or Xbox network Find out how to get in. Stefan Blom - Charles Kenyon - Suzanne S. Customer services response is appalling - have had same conversation 5 times to be told should get a call back in 72 hours and has been escalated to security who have all the information which have given on hacker email address and also physical name and address for the equipment and then hear nothing back. Have been hacked over 3 weeks ago and £900 spent on equipment and games on account linked to Microsoft account. ![]()
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